Welcome to Rustic Gem Jewelry! Thank you for visiting our shop www.rusticgemjewelry.com . We take custom orders and can often do a similar piece in different colors. We also offer bulk / bridal discounts. If you have any questions regarding this item, please don't hesitate to contact us. We'd love to hear from you!
While we try to take photographs that accurately represent our jewelry, please understand that every computer screen is different. Please also appreciate the beauty of natural stones and that no two stones are exactly the same. If you have any questions about stone or component colors, please don't hesitate to contact us.
Sorry, we do not accept returns or cancellations. Exchanges are gladly accepted within 7 days of delivery. Item must be returned to seller within 14 days of delivery. Buyer is responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Buyers are responsible for any customs and import taxes that may apply. We are not responsible for delays due to customs. For international orders, please allow 7-21 business days to receive your order. ATTN UK Customers - UK customs and VAT fees are extremely high. We are not responsible for these fees. Please click on this link for more information so you know what you owe when importing goods from outside the UK. http://www.hmrc.gov.uk/customs/tax-and-duty.htm
This item is handmade by Tracy or one of her awesome staff. We love custom orders and can often do a similar piece in different colors & lengths. Bulk & bridal discounts are also available. If you have any questions about this item, wish to customize it, and/or order a larger quantity than listed as available in stock, get in touch with us!
Orders ship via USPS within 2-3 business days of placing your order. Feel free to contact us or visit the FAQ page if you have any questions about shipping.
Returns & Exchanges
Due to the nature of handmade items, we do not accept returns or cancellations. Exchanges are accepted within 7 days of delivery. Item must be returned to seller within 14 days of delivery. Click here or more information.
(Note - engraved/personalized pieces are not eligible for return or exchange.)