We use 14k gold filled chain or sterling silver chain, almost exclusively. We use high quality chain, stones and materials. While we try to take photographs that accurately represent our jewelry, please understand that every computer screen is different. Please also appreciate the beauty of natural stones and that no two stones are exactly the same. If you have any questions about stone or component colors, please don't hesitate to talk to us!
Shipping
Orders ship via USPS with 2-3 business days of placing your order. Feel free to contact us or visit the FAQ page if you have any questions about shipping.
Returns & Exchanges
Unfortunately, we do not accept returns or cancellations. Exchanges are gladly accepted within 7 days of delivery. Item must be returned to seller within 14 days of delivery. Buyer is responsible for return shipping costs. Click here or more information.
(Keep in mind that engraved/personalized pieces are not eligible for return or exchange.)
For international orders, please allow 7-21 business days to receive your order. Buyers are responsible for any customs and import taxes that may apply. We are not responsible for delays due to customs. ATTN UK Customers - UK customs and VAT fees are extremely high. We are not responsible for these fees. Please visit this link for more information so you're aware of your tax & duty when importing goods from outside the UK.
